Sunrise Sound Support

Common issues:

• Spotify/Apple Music link not opening
• Notifications not appearing
• Account/login trouble
• Data sync questions Troubleshooting:

1. Update to latest app version
2. Restart app
3. Check internet connection
4. Re-enable notifications in iOS Settings Privacy: Sunrise Sound stores account and wellness data on-device and via iCloud key-value sync.

Sunrise Sound Privacy Policy Effective date: 2/24/2026 Sunrise Sound helps users complete a daily mood check-in and receive song suggestions. Data we collect and store

• Account information: name and email
• App data: mood check-ins, saved songs, streaks, and preferences
• Advertising data: handled by Google Mobile Ads SDK How data is stored
• Data is stored on-device and may sync via iCloud key-value store when enabled
• Passwords are stored as salted hashed values, not plain text Third-party services
• Google Mobile Ads (ads)
• Apple Music / Spotify links (when user opens song links) Data sharing
• We do not sell personal data
• Data may be processed by ad providers to serve ads Your choices